FAQs
Reliable Answers to Your Common Questions At Fresh Squeezed Lemons, we prioritize your satisfaction above all. Our goal is to deliver the most consistent, dependable, and affordable housecleaning services in the area. Our experienced team has gathered responses to some of the most frequently asked questions for your ease.
Why should I trust FSL?
We’re proud to offer professional housecleaning services and employ residential housekeepers who pride themselves on top-quality services. After undergoing an extensive background check, each member of our team is thoroughly trained on every step of our detailed cleaning plans.
Who does FSL hire to clean my home?
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​Our team of professional housecleaners is fully trained and insured, ensuring your peace of mind. We prioritize respect for our customers by refraining from smoking, drinking, eating, or using appliances during cleanings. Proudly wearing our nationally recognized uniforms, we deliver services that consistently exceed expectations. To stay current with the latest cleaning techniques, we participate in regular training, and each job is overseen by a trusted and experienced supervisor for added safety and accountability.
​What if my scheduled cleaning service falls on a holiday?
​If one of your regular cleanings coincides with a holiday, we will contact you. Our team will also remind you of any extra housecleaning services we offer to help you get ready for the holiday. We will make every effort to accommodate your schedule.
How do I pay?
​Payments are required on the day of your scheduled service. Many of our valued customers prefer to leave cash or a check on the kitchen counter, but we also accept credit card payments. If you opt to pay by check, please make it payable to ProThrive.
How do I pay?
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​Payments are required on the day of your scheduled service. Many of our valued customers prefer to leave cash or a check on the kitchen counter, but we also accept credit card payments. If you opt to pay by check, please make it payable to ProThrive.
How do green cleaning services guarantee the health and cleanliness of my home?
FSL is committed to using lemon power which is free from ammonia, alcohol, petroleum, and other harmful chemicals. We suggest incorporating a mix of green cleaning products and disinfectants into your cleaning routine to maintain a healthy and clean home. Contact our team to discover more about the eco-friendly practices we implement.
​When can I remove cleaning from my to-do list?
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Contact our team to schedule a free in-home consultation at no-obligation. We’ll take the time to thoroughly inspect your property and discuss your budget, schedule, and cleaning preferences with you before providing a free estimate. With decades of industry experience, FSL knows how to accommodate first-time customer requests.
What should I do before FSL arrives?
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To ensure maximum efficiency, we ask that you pick up any toys or clothing before we arrive. We also ask that you find a place for your pets so they’re comfortable while we clean. Following through with these requests will help both your family and our team ensure that all of your possessions are in a safe place.
Do I need to be home for every cleaning service?
​No. Because we work on an 6 a.m. to 10 p.m. schedule, Monday to Friday, most of our customers aren’t home when we arrive. In a majority of these cases, our insured housecleaning professionals are provided with a spare key or garage code.
What if something is missed?
​The cleaning methods we use ensure that your home receives the most consistent clean every time. During your first consultation, we’ll create a customized cleaning plan that’s designed to accommodate all of your specific requests. We’re happy to correct our mistakes at no additional cost to you when you contact us by the end of the next business day following your service.
Do I need to be home for every cleaning service?
​No. Because we work on an 6 a.m. to 10 p.m. schedule, Monday to Friday, most of our customers aren’t home when we arrive. In a majority of these cases, our insured housecleaning professionals are provided with a spare key or garage code.
What if I need to reschedule a service?
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FSL recognizes that life can be unpredictable. That's why we align our cleaning services with your schedule, ensuring we clean your home at a time that suits you best. If you need to cancel or reschedule, we suggest calling about 72 hours prior to your next appointment We strive to meet all your scheduling requirements.
With our contract-free approach, you won't have to worry about being tied to a cleaning plan. This flexibility is just one of the many benefits of choosing FSL, helping us keep hundreds of homeowners satisfied throughout the state.
How much do your services cost?
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​No. Because we work on an 6 a.m. to 10 p.m. schedule, Monday to Friday, most of our customers aren’t home when we arrive. In a majority of these cases, our insured housecleaning professionals are provided with a spare key or garage code.
How can I share my experience with
Fresh Squeezed Lemons?
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You’re welcome to share your thoughts about our services on our Fresh Squeezed Lemons Facebook page, Instagram and other social media sites which offers inside information on tips, deals, and promotions. You can also subscribe to our cleaning tips e-newsletter. We value our customers’ opinions and it’s our customer feedback that has helped us become the best home cleaning company in the industry.
Why does my initial cleaning service cost more than my regular scheduled?
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​Over the years, we’ve found that the first cleaning service brings a home up to a specific standard and FSL is committed to upholding that standard. That’s why our initial cleaning may take longer and cost a little more than the rest of your services. We need the extra time to properly begin the process of eliminating mildew, soap scum, dust, and dirt from your home. Contact us to request a free estimate.
Why does my initial cleaning service cost more than my regular scheduled?
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​Over the years, we’ve found that the first cleaning service brings a home up to a specific standard and FSL is committed to upholding that standard. That’s why our initial cleaning may take longer and cost a little more than the rest of your services. We need the extra time to properly begin the process of eliminating mildew, soap scum, dust, and dirt from your home. Contact us to request a free estimate.
How often can you provide service?
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FSL is happy to provide service once a week, every other week, or once a month, depending on your cleaning needs. You can also request housecleaning services for special events, as well as move-out and move-in cleaning assistance. Because we work on a no-contract basis, you can update or change your cleaning plan to fit your busy schedule, budget, and cleaning needs.
Do your housecleaners accept tips?
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While tips aren’t expected, we’re allowed to accept them. Some of our clients prefer to tip a little at the end of each service while others provide a large tip at the end of the year. You can also leave a review on our website or Facebook page. We love hearing that our work is appreciated.
​Are you okay with pets being in the home during a cleaning service?
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Yes, we’re proud to be a pet-friendly company. If your pet is aggressive in any way, we recommend that you leave him or her outside or in a gated area to ensure the safety of our professional housecleaners. If you don’t plan on being home when we arrive, please let us know how to appropriately handle cleaning around your pet.
We Clean with
Lemon POWER
Fresh Squeezed Lemons has been providing fully customized house cleaning and janitorial services around Wisconsin for years. Now we manage cleaning services for office buildings, reception and work areas, conference rooms, break rooms, kitchens and warehousing facilities on a
regularly scheduled basis.
We believe in a clean work environment
Our goal is to provide high standard of quality eco-friendly cleaning and at the same time take care of all the details that are important to you.
Why Lemons For Cleaning. Lemon, like vinegar, is an excellent cleaner. Lemon acid is naturally antibacterial and antiseptic, and also serves as a natural bleach. Not only is lemon great to use as a natural cleanser, but the citrus scent is also energizing and refreshing.
